Withdrawal policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded (for the digital letter) or from the day on which you, or a third party named by you who is not the carrier, take possession of the goods (for posters).

To exercise the right of withdrawal, you must inform us (Here We Met (Omar Hassanin), c/o IP-Management #12753, Ludwig-Erhard-Str. 18, 20459 Hamburg, Deutschland, email contact@herewemet.com) of your decision to withdraw from this contract by an unequivocal statement, for example with the online withdrawal button on this page, by email or by post. You may use the model withdrawal form below, but you do not have to. To meet the withdrawal deadline, it is enough that you send your notice before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery, without undue delay and at the latest within fourteen days from the day on which we are informed about your decision to withdraw. We will use the same means of payment you used for the original transaction, unless expressly agreed otherwise; you will not be charged any fees for this reimbursement.

Exceptions

• Posters are printed to your specification (your map, your names) and are clearly personalised. The right of withdrawal does not apply to them (§ 312g (2) no. 1 BGB). Your warranty rights for damaged or faulty prints are not affected.
• The digital letter and the print file: your right of withdrawal ends once we have started delivering them, because at checkout you expressly asked us to begin right away and confirmed that you know you lose your right of withdrawal once delivery has begun (§ 356 (5) BGB). We confirm this agreement in your order email.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Here We Met (Omar Hassanin), c/o IP-Management #12753, Ludwig-Erhard-Str. 18, 20459 Hamburg, Deutschland, email contact@herewemet.com:
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the sale of the following goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.